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Introduction
www.furnishmygarden.com is the domain name of Terrasa Ltd. By using this website you agree to be bound by the following terms and conditions. We recommend that you read these before making each purchase. Conditions may be modified from time to time.
When you purchase any of our products through the website, by clicking on the “go to checkout” icon, you agree to accept our terms and conditions.

Our address:
Terrasa Ltd
80 London Road
Stockton Heath
Warrington
Cheshire WA4 6LE
United Kingdom
Prices
All prices are listed in GBP and include vat at the current rate. Delivery is only included if the purchase value exceeds GBP1000. We reserve the right to increase or reduce the price of any product at anytime. The price you pay for your goods will be the published price at the time of purchase. If your purchased items appear at a lower price after you have made your purchase, you will not be entitled to any refund. If a pricing error occurs, either party has the right to cancel the purchase with a full refund of all sums paid.

Price Matching

If you find a like for like product on another website or other printed material which is cheaper, we shall make every effort to match the lower price. You must provide us with evidence of your lower quotation.

Bulk purchase

If you wish to purchase in large quantities, for example a purchase for a school or organisation, please contact us for large quantity discounts.
Payment
We accept all major payment methods. Cheques are welcome but they must be cleared before goods are dispatched. We reserve the right to refuse any order placed by you. If your order is accepted we will confirm this by e.mail (if you have purchased online) or by reference number supplied by our sales staff if you order by telephone. It is your responsibility to ensure that all of your details, including delivery details are correct. You are responsible for ensuring that you have sufficient funds to pay for your goods. We reserve the right to verify your card details for authenticity.
Availability
All products featured on our website or in our catalogue are subject to availability. In most cases items will be available from stock. If your chosen item needs to be ordered from our manufacturer, you will be given an estimated delivery time, This could be up to 90 days from the purchase date. Items are ordered by container load. We cannot order individual items from our manufacturers. In the event that we are unable to supply an item ordered, we shall offer you an alternative product. If this is not acceptable to you, we shall refund all monies paid to us.
Delivery
We will use our best endeavours to fulfil your order in the time scale advised at the time of booking. If we fail to deliver your goods within 14 working days of the date advised at the time of booking you will be entitled to cancel your order and obtain a full refund. Delivery to the Republic of Ireland, Northern Ireland, Channel Islands, Isle of Man, Isle of Wight, Scilly Isles and Scottish Isles will incur extra charges.
We welcome orders from all over the world and we will be pleased to quote delivery charges to your destination. It is your responsibility to ensure that there is someone at the delivery address to accept and sign for your goods. With your permission, we can leave goods at your delivery address unsigned. Products will be deemed your responsibility once they have been delivered to your address. We cannot be held responsible for any loss or damaged that may occur between the time of delivery and the time that you return to the designated delivery address. If delivery is refused or not possible at the given address we shall contact you to arrange an alternative delivery. You will be responsible for any costs incurred as a result of this.
Cancellations, amendments and returns
If you wish to cancel your order before it is dispatched you may do so. Cancellations must be informed to us in writing or by e.mail. We will refund your payment less an administration fee of £25. If you wish to cancel your order after the goods have been dispatched a cancellation charge of £50 will be made to cover carriage and administration. We shall inform you of the charges before you make a decision to cancel. You will be responsible for the cost of returning the goods to us. Goods must be returned to us in the same condition as they were dispatched and they must be in the same packaging. Refunds will only be made after satisfactory inspection of the returned goods. Amendments to your order may be made prior to dispatch but this may cause a delay in the delivery date. If you increase the value of your order, no amendment fee will apply. If you reduce the value of your order, we shall apply an administration fee of £25.

Refunds

Refunds will be processed within 30 days. Refunds will be made in GBP and if applicable, current exchange rates will apply.
Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Modifications to Website and or Catalogue
We reserve the right to modify our website or catalogue at any time. This includes product details and pricing. We also reserve the right to restrict access to our website. Any additional features to either website or catalogue will be subject to these terms and conditions. We use our best endeavours to ensure that the content of both our website and catalogue are correct. However, mistakes can occur and we cannot be held liable for typographical errors.

Our website is available to persons over the age of 18 years who can be legally bound by law to enter into a contract with us for the supply of our products. You must be 18 years of age or more to purchase our products.

From time to time, our website may be unavailable for maintenance reasons or problems with communication links. We will endeavour to maintain continual availability of our website. We cannot be held responsible for any loss or omission resulting from temporary interruption of access to our website
Liability
We confirm that we have the right to sell any product featured on our website or in our catalogue and that the product will correspond to its published description. The products that we supply to you will be of acceptable quality. We shall conduct our business with you in a careful and professional manner. We shall not be held responsible for delay or inability to carry out our obligations to you if these result from reasons beyond our reasonable control. We shall not be held responsible for third party actions such as industrial disputes or fuel shortages. If we accept liability this will be limited to the amount paid by you for the products. This excludes liability that we may have for injury or death resulting from our proven negligence.
Information that you provide
In providing us with your personal information, you authorise us to store such details and to contact you from time to time with details of any new products, special offers or other information relevant to our company. If you do not wish us to contact you for reasons that are not specific to your purchase, please inform us. Please refer to the privacy policy on our website for more information. You must ensure that the personal information that you supply to us is accurate. Furthermore, you must inform us of any change in your personal details that may affect the delivery of goods that you have ordered.

Non UK residents

If you are not a resident of the United Kingdom and you choose to purchase any of our products, you must ensure that you are lawfully allowed to purchase the products that you select. We cannot accept responsibility for goods that are confiscated by customs or other authorities due to non-compliance of the existing laws applicable to the country of destination.
General
We may assign, transfer or subcontract our rights and obligations under these terms and conditions at any time. We may alter these terms and conditions at any time and post them on our website. These terms and conditions together with our privacy policy, order form and payment instructions form the whole agreement between us. You acknowledge that you have not entered into any agreement in reliance on any statement made, either verbally or by e.mail, by one of our employees. You irrevocably and unconditionally waive any rights to claim damages and to rescind these terms and conditions by reason of misrepresentation.

These terms and conditions and the use of our website or catalogue are governed by English law and you submit to the non-exclusive jurisdiction of the English court.
Copyright
The contents of our website and catalogue are protected by international copyright laws and other intellectual property rights. These rights are the ownership of Terrasa Ltd, its associates and affiliated partners. All company names; product names or trading marks are the trading names of the respective owners, including us. You may download information from our website or photocopy pages from our catalogue for the sole purpose of placing an order with us or for using our published material as a shopping resource.

With the exception of the above, you may not copy, modify, reproduce, re-publish, distribute or transmit content by any means or in any manner without our express permission.


 
Direct Importers
We are direct importers which means the best prices to you and personal involvement in the design manufacturers and quality control of the product.
 
Get your furniture quickly!
Very fast delivery, normally within 2 working days of placing an order.
Fastrack "next day" delivery available for urgent orders.
 
Price match guarantee
No one can sell like for like products cheaper!
 
Superb aftersales service
Contact us 7 days a week 24hrs a day
 
All products guaranteed